Job Listings

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Location: Raleigh, NC

Essential Job Duties:
Major Responsibilities:

Perform project initiation, execution, and delivery. In general, this includes, but is not limited to: evaluating client needs, facilitating groups for identifying/solving problems, collaborating with appropriate constituents to meet project objectives/requirements, assigning and/or performing project follow-up activities, and presenting project findings/recommendations.

Customer Service (30%)

• Provide front-line day-to-day contact with IES's clients and partners by interacting and providing IES services in both public and on-site locations.
• Work directly with select clients on fee-based projects as a trusted advisor to ensure optimal outcomes for their technology investments. Train industry clients on a variety of advanced manufacturing technology topics.

• Serve as the NC State IES extension agent assisting manufacturing industry clients with the identification, proof-of-concept, and implementation of advanced manufacturing (Industry 4.0) technologies.
• Demonstrate expertise in Automation/Robotics manufacturing applications plus one or more of the following (applied to a manufacturing setting): Industrial Analytics, Cybersecurity, Additive Manufacturing, Augmented and/or Virtual Reality.
• Support multiple federal grants related to supporting advanced manufacturing technology implementation, including the NIST North Carolina Manufacturing Extension Partnership and DOE State Manufacturing Leadership awards.

• Perform organizational administrative tasks and other related duties, as assigned.

Other Work/Responsibilities:

• This position will also provide support so that IES may reach its stated short-term and long-term goals.
• This specialist role and time of contract shall be designated under the University's guidelines for EPA Professional employment.

Minimum Experience/Education:

• Master's Degree or a Bachelor of Science Degree in Engineering or manufacturing-related discipline.

Required Qualifications:
The Extension Specialist will exercise broad guidance over designated technical product(s) and support activities under the leadership of the Field Operations Director and in cooperation with Product Area Managers using established policy as guidance. The Extension Specialist will exercise discretion and judgment when making a decision. Standard NCSU and IES/NCMEP guidelines, practices and policies will be followed for routine work. Normal and authoritative advice will be sought to ensure an informed decision.

This specific position will report to the IES Associate Executive Director of the Field Operations team and will be expected to have a strong background in Manufacturing Technology, and specifically, Industry 4.0 technology implementation. General manufacturing consulting service delivery will be expected as well, based on the successful candidate's skill set - for example, delivering training/projects in ISO 9001-2015, Lean Six Sigma, OSHA Compliance, etc.

Additional duties include:

• Eligibility to obtain clearance upon request of the US government.
• Demonstrated applied automation/robotics programming and deployment experience in manufacturing is required.
• A strong work ethic and a willingness to travel overnight are required.
• Good communication and project management skills are needed.
• Documented experience in the application of good business practices and ethics is required.
• The physical ability for a wide range of activities is required.
• Ability to work self-directed:

Preferred Qualifications:

• 2-5 years of experience working in a manufacturing facility or related work experience is preferred.
• A working knowledge of other quality management principles, process excellence, and continuous improvement practices together with experience overseeing an organization's continuous improvement program is a plus.
• Experience with customer service, community relations, continuing education, marketing execution, sales, and strategic planning are beneficial.

Required License or Certification:

• Ability to obtain a NC Driver's License within the first 60 days of starting.

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.