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Location: Raleigh NC

Essential Job Duties:
The Academic Advisor in the Poole College of Management at NC State University is a full-time, 12-month administrative position (EHRA) that reports directly to the Senior Associate Director of Advising or the Associate Director of Advising Programs. Our Academic Advising Team serves over 3,800 students through an integrated, team-based advising model.

Rather than managing individual caseloads, advisors work through a unified system that ensures timely and consistent advising support for students. Students are encouraged to identify a preferred advisor but may consult with any member of the advising team, allowing for seamless support even during peak advising periods. Success in this role requires strong coordination, collaboration, and communication skills to provide high-quality service and continuity of support for every student.

The primary role of the Academic Advisor is to advise undergraduate students in the Poole College of Management regarding academic requirements from matriculation through graduation, course selection and registration, and other issues related to academic progress and student success. The Academic Advisor will work collaboratively within the college's shared advising model and will regularly assist in the implementation and facilitation of the personal and professional identity development course taught to undergraduate students each academic year. Additionally, the Academic Advisor will support various initiatives within the Office of Undergraduate Programs, including orientation, welcome week, and commencement activities.

Responsibilities include:

• Developing and delivering support initiatives for a variety of student populations to increase student engagement and success.
• Managing and advising a student organization within the college.
• Working with new students to ensure a successful transition to NC State and Poole College.
• Collaborating effectively within the shared advising model to provide consistent support for undergraduate students.

Other Work/Responsibilities:

• Experience in academic advising at the college level.
• Experience teaching courses to college students.
• Evidence of effective presentations delivered in a large-group environment.

Minimum Experience/Education:

• Require post-baccalaureate credentials or a bachelor's degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Required Qualifications:

• Experience in academic advising at the college level.
• Excellent communication skills: oral, written, and presentation.
• Knowledge of principles, practices, and ethics of undergraduate advising.
• Demonstrated ability to work with a varied array of personalities under pressure and deadlines.
• Strong team orientation; ability to closely collaborate with advising team, subteams, and Undergraduate Programs personnel.
• Ability to interact with students at varying developmental stages in a confidential environment.
• Ability to serve to various perspectives, identities, backgrounds, ages, and educational goals of current undergraduate students.
• Experience speaking to small and large groups.
• Excellent interpersonal and counseling skills.
• Ability to effectively communicate and collaborate with the Advising Team advisors on student advising concerns.

Preferred Qualifications:

• Experience with successfully managing heavy student traffic while continuing to provide holistic support.
• Experience with advising software and other technology (Ex, Google Suite, EAB/Navigate, and Gemini) required to effectively and efficiently complete job responsibilities.
• Both a broad and deep understanding, knowledge of, and experience with a variety of different populations of students.
• Previous advising experience in a college of business.

• Experience teaching courses to incoming first-year, internal, and external transfer students.
• Experience with classroom management.
• Demonstrated abilities required to effectively achieve course objectives.
• Experience with supervision of undergraduate and/or graduate students.
• Experience training and supporting advisors with less experience.

Required License or Certification:

• N/A

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.