Job Listings

Appointment Length.: 12

Primary Purpose of the Position:
Position Summary:

The Assistant Director of Occupancy Management and Information Technology is a key leadership role within Housing and Residence Life, responsible for overseeing all aspects of occupancy planning, housing assignments, and data-driven decision-making through effective use of technology, primarily the StarRez Housing Management System. This role serves as the primary system administrator for StarRez and provides technical, analytical, and strategic support to ensure seamless housing experience for students and staff. This role has a dual reporting structure and is primarily located within the Department of Housing and Residence Life, with an additional reporting line to the Office of Information Technology.

The Assistant Director collaborates with university departments, including Information Technology, Institutional Research, Enrollment Management, and University Facilities, to align housing operations with institutional goals. This position supervises occupancy workflows, ensures accurate and timely reporting, and leads process improvement initiatives leveraging housing data and system capabilities.

Preferred Years Experience,Skills, Training , Education:

• 2 years of direct experience using and administering StarRez
• Experience with Ellucian Banner, Single Sign-On systems, and enterprise software integrations.
• Experience managing system implementations or upgrades, including project coordination and end-user training.
• Familiarity with FERPA, data privacy standards, and university housing policies.
• Knowledge of North Carolina information systems (e.g., Banner, StarRez, RMS Mercury)
• Knowledge of federal and state law in housing (e.g., Americans with Disabilities Act, Fair Housing Act)
• Experience in housing assignment-related work including housing applications and contracts
• Experience working in a computerized Housing Management System environment
• Familiarity with Maxient student conduct software

Special Instructions Summary:
Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.

Please Note:
* A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
* If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
* Salary will be determined based on competencies, equity, budget, and market considerations.
* Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
* Failure to complete the application completely may result in you not being considered for the vacant position.
* Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
* If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.