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Operational Audit Manager
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Location: Raleigh, NC
Essential Job Duties:
The Operational Audit Manager is a key member of the Internal Audit leadership team, reporting to the Chief Audit Officer. In this role, you will lead complex operational audits, advisory engagements, and special projects that strengthen governance, improve business processes, and enhance risk management across one of the nation's largest public research universities. Working closely with university leadership, you will help shape the department's strategic priorities while ensuring audit services deliver meaningful value to the institution.
In this role, you get to partner with leaders across the university to identify emerging risks, evaluate operations, and recommend practical solutions that improve efficiency and strengthen internal controls. You'll lead and develop high-performing audit teams, champion the use of data analytics and continuous improvement, and serve as a trusted advisor whose insights influence strategic decision-making. If you enjoy navigating complex organizations, building collaborative relationships, and driving organizational excellence through operational auditing, you'll find an opportunity to make a lasting impact.
Key Responsibilities fall within the following core functional areas:
Lead Operational Audits & Advisory Engagements:
- Direct complex operational audits, consulting engagements, and special projects from planning through reporting.
- Evaluate business processes, internal controls, and organizational risks while providing practical, value-added recommendations.
- Adjust audit scope and priorities to address emerging risks and evolving organizational needs.
- Build trusted relationships with leaders across the university to understand strategic priorities and operational challenges.
- Translate business insights into risk-based audit plans that support organizational objectives.
- Present findings and recommendations with confidence, influencing positive organizational change.
- Lead, coach, and mentor audit staff through performance feedback, career development, and technical guidance.
- Foster a collaborative, agile, and high-performing team culture with clear expectations and accountability.
- Support the professional growth of team members while modeling leadership and integrity.
- Champion continuous improvement initiatives that enhance audit quality, efficiency, and departmental effectiveness.
- Expand the use of data analytics and technology to strengthen audit planning, execution, and reporting.
- Stay current on industry trends, emerging risks, and professional standards to evolve audit practices and internal controls.
- Evaluate complex operational issues with a strategic, enterprise-wide perspective.
- Apply professional auditing standards and sound judgment to assess risks, identify control gaps, and recommend sustainable solutions.
- Support the department's strategic goals and key performance indicators through high-quality audit services.
Other Work/Responsibilities:
In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.
Minimum Experience/Education:
Graduation from a four-year college or university and certification or licensure as a certified public accountant, certified internal auditor, certified fraud examiner, certified information system auditor, professional engineer, or attorney;
OR
Graduation from a four-year college or university and a minimum of five years of experience in internal external auditing, management consulting, program evaluation, management analysis, economic analysis, industrial engineering, or operations research.
All degrees must be received from appropriately accredited institutions.
Required Qualifications:
- Operational audit expertise that guides complex engagements from planning through reporting, applying independent judgment and creative problem-solving to analyze complex situations and deliver practical, risk-based recommendations.
- Leadership skills that guide, mentor, and develop high-performing audit teams by establishing clear expectations, providing meaningful coaching and feedback, and fostering a culture of accountability and continuous improvement.
- Relationship-building skills that establish trust with leaders, teams, and colleagues across a complex organization through collaboration, integrity, and the ability to influence positive change.
- Data analytics and technology skills that enhance audit planning, identify emerging risks, and improve the efficiency and effectiveness of audit engagements.
- Communication skills that translate complex audit findings and recommendations into clear, actionable insights for executive leadership and key stakeholders.
- Strategic thinking skills that connect organizational priorities and vision to Internal Audit's role in strengthening operations, managing risk, and supporting continuous improvement.
Preferred Qualifications:
- Experience working within a university, public sector, or similarly complex organization where operational processes, governance structures, and stakeholder needs require a strategic approach.
- Knowledge of developing and enhancing professional practice standards, methodologies, or frameworks that improve audit quality and consistency.
- Familiarity with audit management software and technology solutions used to plan, execute, document, and report on audit engagements.
- Ability to leverage data analytics tools, including Power BI or similar platforms, to identify trends, enhance audit procedures, and support data-informed recommendations.
Required License or Certification:
Candidates with professional certifications that demonstrate advanced expertise in auditing, accounting, risk management, or information systems are required. Candidates do not need to have all of the following certifications to be considered for the role. However, preference will be given to candidates who have already obtained a Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) certification at the time of hire.
Relevant certifications include:
- Certified Public Accountant (CPA) or
- Certified Internal Auditor (CIA) or
- Certified Fraud Examiner (CFE) or
- Certified Information Systems Auditor (CISA)
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.