Job Listings

Student Success Specialist

Raleigh, NC
Type: Full-Time
Posted: 08/30/2026

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Department: 131103 - IPSE

Location: Raleigh, NC

Essential Job Duties:
Student/ Customer Service (30%)

  • Develop and maintain effective instructional planning relationships with fellow full- and part-time staff members, as well as professional, productive interactions with students enrolled in the Elevate program.
Information/ Records Administration (20%)
  • Apply in-depth knowledge of student level data sources and additional measures of student performance to improve services and overall program effectiveness
Decision Making (20%)
  • Analyze and synthesize multiple sources of data in the context of Program and University policies and procedures, along with a philosophy of inclusion and fostering self-determination and apply solutions to student supports
Program Management/ Program Improvement (15%)
  • Engage in reciprocal mentoring with other full- and part-time staff to improve overall program delivery in support of student success
Coordination (15%)
  • Communicate and coordinate across a large service delivery team, adhering to agreed upon procedures to achieve program outcomes

Other Work/Responsibilities:
In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Minimum Experience/Education:

  • Bachelor's degree; or an equivalent combination of training and experience.
  • All degrees must be received from appropriately accredited institutions.

Required Qualifications:

  • Demonstrated leadership skills
  • Demonstrated capacity to work with young adults and families from culturally, linguistically, and economically diverse backgrounds
  • Familiarity with universal design for learning, direct instruction, and other effective educational practices
  • Teaching/ co-teaching experience

Preferred Qualifications:

  • Documented experience teaching or delivering instruction to individuals with intellectual and developmental disabilities, in an educational setting
  • Familiarity with assistive technology and other tools that support academic success
  • Knowledge of effective practices in secondary and postsecondary education and training for students with disabilities
  • Knowledge of person-centered/ person-driven planning practices
  • Knowledge of peer mentorship and allyship for young adults with intellectual and developmental disabilities

Required license or certification:

  • N/A

Position Number: 00112028

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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